Copenhagen

The currency used in Copenhagen is the Danish Krone.

Having some cash is always useful on your trip, but not essential (unless there is city tax required – see ‘Other Costs’ in FAQs). The majority of establishments will accept card payments. Digital Bank cards such as Monzo, Revolut or Starling are particularly useful as they have low currency exchange charges.

The standard ticket will include a small, under-seat bag with maximum dimensions of 40 x 30 x 20 cm. You can purchase an additional cabin bag with maximum dimensions of 55 x 40 x 23 cm as an add-on to your ticket.

Please note, you will only be able to purchase a cabin bag until the deposit deadline date. After this date, you will only be able to purchase additional baggage at the airport.

We reserve the right to issue you a refund for the cost of the cabin bag in the instance the airline has sold out of cabin bag spaces.

Travel insurance is not included as standard in our ticket costs unless specified in the trip inclusions of your trip page. You MUST have valid travel insurance for your trip and medical coverage in the instance of an accident.

You can purchase travel insurance as an add-on during the checkout process, which is offered through our supplier, Endsleigh. More information can be found here – https://unilifeuk.com/advice/travel-insurance/

If you have purchased add-ons, You will be provided the necessary information and your ticket prior to arrival at your destination. If for any reason the activity gets cancelled, or is unable to run, you will receive a full refund of the add-on within 14 days of being notified.

If you are an international student, you may require a visa to travel with us. This is the participants’ responsibility and UniLife will not be held responsible or liable in any way in the instance that participants cannot travel because they do have the relevant visa required.

We will not provide refunds if participants fail to obtain a visa. Please visit this page to find out more information about visas – https://unilifeuk.com/advice/1060/

We are happy to provide you with a personalised visa letter to support your application. Please e-mail contact@unilifeuk.com to request a visa letter.

We require full passport details at least 4 weeks before the date of departure. You can add your passport details by logging in and following this link: https://unilifeuk.com/passport-details/

We require all passports to have a minimum of 6 months validity from the date of travel. Please check your passport validity before you purchase a ticket. If you do require a new passport, this generally takes 6-8 weeks. However, fast-track services are available. Please ensure that you apply for a new passport in a timely manner to prevent any delays or disruption to your travel.

Your rooming preferences are recorded via the passport information section of your account. Please ensure you fill this out as soon as possible. We try our best to accommodate all requests, however are unable to in some cases.

We will always prioritise single-gender rooming requests over other preferences, and will release these to the group shortly prior to departure.

Unfortunately, we can’t provide refunds of the trip deposit. However, If you can no longer attend the trip, it may be possible to sell your ticket to another participant, subject to the Airline or Ferry name change fees. Generally, this is £55 each way (£110 total for a return flight).

You can do this by contacting support@unilifeuk.com with your name, the trip you are travelling on, and full name, e-mail and phone number of the person taking your ticket. If you are struggling to find someone, we suggest asking your committee first.