How do I get my visa letter?
Checked against the consulate checklists on 7 October 2026
Do this
- Log in and open the trip. If the trip issues letters you will see a Visa letter step.
- Add anything it says is missing. Usually your date of birth. Passport details are optional but some consulates like to see the number.
- Open the letter and save it as a PDF from your browser's print screen. Print it for the appointment.
More detail
What’s in it
Our letterhead with company, ATOL and ABTA details. Your full name, date of birth and passport number if added. The trip dates and nights. Each journey with date, route and carrier. Each hostel with its address. The day-by-day itinerary. Confirmation you’ve booked and paid a deposit. A reference number a consulate can email us to verify.
It doesn’t replace your own documents: bank statements, university letter and insurance are still on you.
Some journey times are blank
We only print a time once the supplier has confirmed it. Consulates accept dates and routes.
My trip doesn’t show a Visa letter step
Either it’s a UK trip, or we haven’t switched letters on for it yet. Email us the trip name and order number.
Sources: Spanish consulate London: tourist visa checklist. Rules belong to the governments and airlines that set them and they change; their page is the final word.